The Global Consumer Centre is a leading Ugandan civil society organization dedicated to advancing consumer protection, ethical business practices, and public interest advocacy. Established in 2002 as a Consumer Education Trust and subsequently rebranded as the Global Consumer Centre (CONSENT) in 2021, the organization has evolved into a nationally recognized institution that promotes accountable markets, informed consumer choices, and evidence-driven policy reforms. Today, CONSENT implements programmes across Kampala, Wakiso, Mbale, Gulu, Kasese, Fort Portal, and other districts throughout Uganda. CONSENT's work is anchored in a comprehensive approach that combines consumer awareness and education, research and evidence generation, policy advocacy, capacity strengthening, regulatory engagement, and the promotion of responsible business conduct. Through strategic partnerships with government institutions, civil society organizations, development partners, academia, and the media, the organization contributes to strengthening governance systems that protect consumer rights while fostering sustainable and ethical market practices.
To champion a sustainable, socially informed, equitable and just consumer world, where every consumer is empowered, respected, enjoys quality of life, gets value for money, participates and advocates for good governance.
“A world where consumers everywhere and every time have access to safe, quality, and sustainable goods and services”.
Consent Uganda stands as a leading force, actively shaping a sustainable, equitable, and consumer-centric world. Formerly known as Consumer (CONSENT), our unwavering dedication lies in empowering consumers, promoting ethical practices, and advocating for policies that prioritize people's well-being.
Grounded in integrity, determination, and a commitment to tangible outcomes, our team of advocates collaborates with businesses, policymakers, and consumers to ensure a socially informed and just consumer experience. Consent prioritizes safety first, ensuring your food is secure and ethical representation of consumers
We are a registered Ugandan non-governmental organisation with a national footprint — working alongside the Uganda National Bureau of Standards (UNBS), the Ministry of Health, the Ministry of Agriculture, NITA-U, and Parliament to translate consumer rights from law into lived reality.
Explore Our WorkThe principles that guide every campaign, petition, and community engagement we lead across Uganda.
We are committed to delivering high-quality information, programmes, and services that meet consumer needs and uphold professional standards in everything we do.
Consumer safety is our first priority — we champion food safety, product safety, and digital safety so that no consumer is exposed to avoidable harm.
We act with honesty, transparency, and ethical conduct in all our engagements, earning the trust of consumers, partners, and policymakers alike.
We take responsibility for our actions and decisions, measure our impact, and remain answerable to the consumers and communities we serve.
We place people first — showing empathy and compassion for every consumer, especially the most vulnerable and marginalised members of our communities.
We believe in the power of collective action. We partner with government, civil society, academia, and ethical businesses to drive systemic change.
From a small consumer education initiative to Uganda's leading consumer advocacy organisation.
Registered as a non-profit with a mission to educate and empower Ugandan consumers in post-liberalisation markets.
Registered as a non-profit with a mission to educate and empower Ugandan consumers in post-liberalisation markets.
Partnered with UNBS to launch the first nationwide public awareness campaign on counterfeit products and expired goods.
Partnered with UNBS to launch the first nationwide public awareness campaign on counterfeit products and expired goods.
Joined the African Consumer Unity & Trust Society (CUTS) network and began representing Uganda at East African Community consumer forums.
Joined the African Consumer Unity & Trust Society (CUTS) network and began representing Uganda at East African Community consumer forums.
Launched the 'Beera Ku Guard' digital safety campaign alongside NITA-U, educating Ugandans on the Data Protection & Privacy Act 2019.
Launched the 'Beera Ku Guard' digital safety campaign alongside NITA-U, educating Ugandans on the Data Protection & Privacy Act 2019.
Co-lead the landmark UNCC civil society coalition petition to the Minister of Justice, demanding mandatory nutrient profiling on ultra-processed foods.
Co-lead the landmark UNCC civil society coalition petition to the Minister of Justice, demanding mandatory nutrient profiling on ultra-processed foods.
Unveiled the new strategic agenda with 6 flagship programs covering AgriFood systems, digital rights, sustainable trade, and utility quality.
Unveiled the new strategic agenda with 6 flagship programs covering AgriFood systems, digital rights, sustainable trade, and utility quality.
A proven four-step methodology that turns consumer complaints into systemic, lasting reform.
We conduct field surveys, market audits, and laboratory testing to identify consumer risks — from aflatoxin contamination to deceptive product labeling.
We draft policy briefs, table petitions with Parliament and regulatory bodies (UNBS, UCC, MoH), and engage the East African Community on regional standards.
We run grassroots workshops, market-vendor training, public awareness walks, and media campaigns to educate and empower consumers in every region of Uganda.
We operate a consumer complaint intake system, provide legal guidance, and escalate unresolved cases to regulators and law enforcement for enforcement.
We empower consumers to assert their rights, make informed decisions, and actively participate in decision-making. Through advocacy and sustainable dialogue, we champion responsible consumption and ethical practices for consumer and business benefit.
We generate comprehensive information resources, ensuring accessible advocacy, awareness, capacity building, and training programs. By equipping consumers with knowledge, we empower them to make informed choices and navigate the consumer landscape with confidence.
Through strategic collaborations, we strengthen capacities and build networks with like-minded organizations and individuals. Together, we amplify our impact and promote consumer welfare, social justice, and a fair marketplace.
Advocating for fair pricing, affordability, and expanding availability of essential goods and services.
Safeguarding vulnerable, low-income, and disadvantaged consumers against market discrimination.
Providing accessible, transparent, and verified information for educated consumer choices.
Mitigating risks, demanding value for money, and championing quality assurance in markets.
Protecting online shoppers, digital financial transactions, and consumer data privacy.
Providing efficient dispute resolution mechanisms and representation for aggrieved consumers.
Amplifying consumer perspectives in national policy formulation and legislative reforms.
Enhancing consumer literacy regarding market contracts, environmental impacts, and rights.
Promoting responsible consumption, eco-friendly product labeling, and waste reduction.
Real stories from consumers, partners, and community members whose lives have been impacted by our work.
“When I reported defective digital finance charges to CONSENT via their hotline, they guided me through redress with my service provider. Their dedicated support gives everyday Ugandan consumers a real voice.”
Harriet Kembabazi
Consumer & Teacher
Kasangati Community Forum
“CONSENT Uganda conducted practical training for market vendors on hygienic food handling and avoiding harmful agrochemical residues. Our customers now trust the safety of our produce, and our sales have increased!”
Sarah Namatovu
Fresh Produce Vendor, Nakasero Market
Kampala Market Traders Association
“CONSENT's tireless policy petitions regarding mandatory front-of-pack warning labels have elevated consumer awareness across Uganda. Their team is a true champion for public health and fair trade.”
Dr. Joseph Kigozi
Agri-Business Consultant
Uganda Organic Farmers Network
CONSENT is supported by a multidisciplinary team of professionals with complementary expertise in consumer protection, programme management, public health, research, finance, communication, governance, and community engagement. This diverse technical capacity enables the organization to design, implement, and manage evidence-based interventions effectively across its areas of operation.
Team Leader
Represents CONSENT at national campaigns and high-level engagements, including the "Beera Ku Guard" digital safety campaign, World Food Safety Day, and high-level policy advocacy with the Ministry of Health and East African Community.
Head of Programs
Leads CONSENT's programmatic work and represents the organisation at food-safety and agrochemical-safety forums, including the National Codex Committee, CropLife Uganda symposium, and Afrifood Links initiative.
Communications Officer
Leads communications, media relations, and reporting for CONSENT, including coverage of policy engagements, press addresses, media advisories, and strategic partnership milestones across Uganda.
CONSENT employs a diversified resource mobilization strategy that combines earned income, grant financing, strategic partnerships, and human capital development to sustain and scale its consumer protection and responsible business programmes.
CONSENT provides specialized consultancy and technical services drawing on the diverse expertise of its multidisciplinary team. These services provide practical, evidence-based solutions to government institutions, development partners, civil society organizations, private-sector actors, and other stakeholders while generating sustainable income to support CONSENT's core programmes.
CONSENT develops competitive concept notes and funding proposals for strategic programmes addressing emerging and priority consumer protection, public health, food systems, environmental, and responsible business challenges. Grant financing enables the organization to implement evidence-based interventions, expand its geographical reach, strengthen institutional capacity, and generate sustainable impact.
CONSENT considers its human capital a critical institutional asset. The organization recruits competent professionals based on defined technical requirements, ensuring that its programmes are supported by appropriate expertise and professional capacity.
In addition, CONSENT operates volunteer and internship programmes that provide university students and recent graduates with practical, hands-on experience in research, programme implementation, advocacy, communication, consumer engagement, monitoring and evaluation, and other areas relevant to the organization's mandate. This approach contributes to professional development while strengthening CONSENT's future talent pipeline.
Recruiting competent professionals based on defined technical requirements to ensure programmes are supported by appropriate expertise and capacity.
Providing university students and recent graduates with practical, hands-on experience across research, programme implementation, advocacy, and communication.
Engaging volunteers in consumer engagement, monitoring and evaluation, and other mandate areas to build capacity and strengthen future talent pipelines.
Regulatory bodies, UN agencies, research institutes, and civil society advocates working with us for a fair marketplace.
UNBS (Uganda National Bureau of Standards)
Regulatory Body
Afrifood Links Initiative
International AgriFood
Biovision Foundation for Ecological Development
Research Foundation
Consumer Grassroots Association Kenya
Regional Partner
Food Safety Coalition Uganda (FOSCU)
Civil Society Coalition
Rikolto East Africa
International NGO
Uganda Communications Commission (UCC)
Digital Regulator
European Union
Development Partner
ICLEI
International Network
Center for Food and Adequate Living Rights (CEFROHT)
Civil Society Partner
Global Health Advocacy Incubator (GHAI)
Health Advocacy Partner
Vital Strategies
Public Health Partner
Consumers International (CI)
International Network
Food Rights Alliance (FRA)
Civil Society Partner
FIAN Uganda
Civil Society Partner
SEATINI
Civil Society Partner
GEDA-Uganda
Civil Society Partner
Mbale City Council
Local Government
Fort Portal Tourism City
Local Government
Kasese Municipal Council
Local Government
Gulu City Council
Local Government
Occupational Knowledge International (OK International)
Research & Health Partner
Personal Data Protection Office (PDPO)
Regulatory Body
BUCADEF
Community Partner
REXBA
Community Partner
Join the movement championing safe products, fair pricing, and consumer rights across Uganda.
